E-commerce players to fight next war with Artificial Intelligence

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In an ideal world, Mayur Datar, chief data strategist, Flipkart, wants his company’s app to understand every need of the users even before they know it. Be it buying a pen or a refrigerator, Datar wants his app to figure out everything starting from what the customer requires to how much loan would that person need to buy the same.

This is exactly what Datar hopes to achieve in 2018.

Author: || World Economic Forum

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